This trip is now operated by Headwater and their website contains all the information you will need to choose and book your trip.

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We are pleased to announce that New Experience Pilgrims have been acquired by Headwater.

It is a coming together of two kindred spirits, as Headwater is an award-winning specialist in self-guided walking and cycling holidays with over 37 years of experience and knowledge, while New Experience has been creating and perfecting walking and pilgrimage holidays around the world for over 20 years. Both businesses were founded from humble beginnings; led by husband-and-wife teams and offering a more personal approach, centred around customer experience and exceptional service.

To find out what this means to New Experience Pilgrims customers click here.


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Children

The reductions for children are many and varied depending on age, hotel, season, airline, etc. Some of our hotels offer free stay including meals if children stay in their parent’s room. Please contact us for a tailor made quotation for your particular family requirements.


Payment information 

If you are paying in GBP or EUR:

Deposits + balance payments can be paid using the following methods: 

You can call us on 01824 710 320 to make card payment – we do not charge transaction fees to process card payment; please note we are unable to accept AMEX.

Alternatively, please make note of our payment details below:

Bank Transfer: (GBP only). Please use your booking reference and last name to identify your payment. Account Name: Exodus Travels Sort Code: 401822. Acc No. 32455897. Swift: HBUKGB4B IBAN: GB56HBUK40182232455897

Cheque: Payments are preferable as above, however if there is no other option we are happy to receive a cheque made payable to Exodus Travels and post to: Headwater, Unit 1, Theatre Court, Northwich, Cheshire, CW9 5HB.

If you are paying in CAD, NZD or AUD

Please call us on 01824 710 320 for further details. 

Deposits
When you make your booking you must pay a deposit of at least 25% per person of your selected travel arrangements (minimum £400 per person or equivalent).
Balances

The balance of the price of your travel arrangements must be paid at least 90 days before your departure date. In certain cases we may request full payment more than 90 days before departure where, for example, airlines require full payment on booking. If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit.

Fuel supplements

Important When we offer a quote for your particular holiday we will include the latest fuel supplement (if any) being charged by the relevant airline(s). Once you have booked we will not change this supplement.

Holiday Insurance

Adequate and valid travel insurance for your chosen itinerary is compulsory for all travellers and it is a condition of accepting your booking that you agree you will have obtained adequate and valid travel insurance. We recommend you take out insurance as soon as your booking is confirmed. You are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives and force majeure events. You are required to carry proof of insurance with you.

If you choose not to take our insurance you are responsible for ensuring that you are in possession of travel insurance for the entire duration of the tour in respect of at least medical expenses, injury, death, repatriation, cancellation and curtailment, with cover/benefits equal to/greater than the insurance we offer. If you make your own insurance arrangements you must ensure that there are no exclusion clauses which limit cover for the type of activities included, or the altitudes attained, in your tour. New Experience will not be responsible for costs you may incur as a result of not having valid or adequate travel insurance. It is the responsibility of all our clients to declare any material facts including known medical conditions to their insurers, as failure to do so may result in a claim being reduced or declined.